Exchanges and Returns
FOR RETURNS
We happily accept returns on full-priced items that are in their original condition and packaging (new, unused, unworn, unwashed) for either an exchange or refund.
- Items must be returned to us within 30 days of you receiving them.
- Sale items or discounted orders cannot be returned or exchanged.
- Returns are subject to assessment at our discretion.
Please email us at support@fadeclothing.co.nz with your order number to begin your return process.
Returns and exchanges received outside of the above time frame will not be accepted.
Please note return and exchange shipping costs are at the expense of the customer (unless item stated otherwise eg. when items are faulty).